Not playing with a full deck
Regular who isn't really playing with a full deck calls me over to his public computer. He tells me that the person who had the computer before him was still signed into the email account. So instead...
View ArticleThe Cataloger
Woman about 65 asks me where the DVD holds are. I say, they are right behind you on those shelves under your last name. She says, no, I have a DVD on hold, where can I find that? I tell her the same...
View ArticlePlanet rankings
Man about 60 came by the desk and whispered this is the BEST library on the PLANET!
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Back to back questions re services we don't provide
Do you have a color printer?Do you have a VCR player?Do you have a fax machine?Do you have a scanner?
View ArticleThat's right, buddy
Trying to convince a drunk guy to leave. Him: "You're one of the king librarians around here, aren't you?" Me: "Uh, yeah."
View ArticleDog
When I wasn't at work on Monday (my day off) I was told that a woman came into the liberry with a non-service non-therapy dog. When the sub asked her about the dog, she replied, "Amy, Amy, I know...
View ArticleGood Times
So today I worked at Branch X, the place where my career began in 2003. I'd been away for four years, and while some things have changed, most had not.The same customers. A couple of them recognized...
View ArticleWhy I am at the liberry today--
One of the customers who recognized me, Stephanie, came to the liberry for one reason only. The interaction went like this --Stephanie-- Amy! You are here! I know you and Can you believe I remember...
View ArticleRandom Advice
Random advice from a guy wanting a guest pass:Don't ever eat a whole loaf of bread at once. I just did.
View ArticleBread
Today I met a woman who should meet the bread guy in the previous post. She asked me if I could help her find Wheat Belly because she "loves loves loves to eat bread." She said she eats it all the...
View ArticleHow in the world could that have happened?
Yesterday my colleague got her arm stuck in the sorter. It happened as she was showing a customer how to return a book. She was burned and had to go to urgent care. How in the world could that have...
View ArticleKnow your clients
One of our regulars came to the desk and pointed to another customer. "Do I know him?"I don't know, do you?"Does he play an instrument?"I don't know him at all."Amy, you need to know your clients!"
View ArticleNot a service we provide
One of the customers who always stirs up trouble by being drunk asked me if I have an iPhone. I do, but I said no, because it is not a service we provide. Man -- is there anyone back there who does?...
View ArticleSpecial pass
Five minutes to closing my colleague Heidi walked around to do a final pick up sweep of all materials and whatever else people leave. A man heard my announcement that we'll be closing in 5 minutes and...
View ArticleThe Choice
Making a library card for a young man:Me: Okay, which card design do you prefer?Him: (stares at them both) Uh.....Me: I know, it's a momentous decision.Him: I hate them both so much.Me: ...okay?Him: I...
View ArticleUnique Thanks
Five minutes to closing I helped a woman with the printer and then with her fines. Before she left, she pointed to a picture of a man's face on a book. She said, "Look at this guy's face. Can you...
View ArticleConnections
As a woman was returning her guest pass she remarked, "Thank you, you are my only connection to the outside world."
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